episode 1

******when 32-year old neena arrived at work one day in 2015, she had no idea it would become one of the most memoriable days she would experience!!

neena works as part of the train dispatch team at the busy birmingham new street train station, a transport hub for thousand of passengers every day. but while going about her duties around the station ,she spotted a young women at the far end of one of the platforms. what grabbed neena's attention was the fact she was standing on the very edge of the platforms and she wasn't moving..

there was no interaction withanyone she was very still and her gaze was fixated ," recalled neena.

"her focal point remained the some for a long time she was staring at the hacks",.

concerned ,neena's instinct told her someting didn't seem right.

"i watched her for a moment and realised.i had to make a call on whether.i had to make i would go and speak to her.i didin't want to make the situation worse ,"she said ,neena decided to go and talk to the girl and it's a good job she said**.

"as i approached her, i turned my radio down and took off my high jacket because i didn't want to make her any more upset or to draw attention to her .i didn't know what i was going to say something ."anything"

"hellow ,my name is neena ,how are you ? neena said to the women as she went to stand next to her ,but she didin't get a response .the girl continued to ignore needed ,making no eye contact and maintaining her gaze on the tracks.

worried she was about to jump , neena tried another approach ,"i noticed she had her makeup done really nicely .so i commented on it and told her , i love watching youtube tutorials" neena told ,cosmpolitan uk". it sound so silly ,but just wanted to some kind of comversation..

still getting no reply from the young women, neena persisyed with her one sided conversation .,while study signaling to her colleagues that there was an issue . as it turned out, one of he co-worker had already spotted what was going on and has called the british transport police for assistance as well ss calling the signal box to ask them to turn it off.

"there's just you ane me here's neena said eventually fo the girl on the platform edge . i just need to you to know that you can trust me and that ,i am only here to help you. i want to know that you're alright.

"at that moment she just burst into tears ," recalled neena ." i remember it so clearly she said to me , i am not okey,".

then the young women started to become frantic ,"she went into panic made ,it was so sad.i told her not to worry about anyone else,just to look at me ,and that we could go somewhere private .away from the station to have a cup of tea it she needed to**.

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